For TBGMS Ticket close ........................
As described by caller, patient's grievance regarding TB services has been resolved. So kindly close the grievance. Grievance ticket No :-
For Donor ..................................
As described by Ni-kshay Mitra (Donor), He registered as a Donor at Ni-kshay portal but he has not received any call and information from DTO office. So kindly look in this matter.
Nikshay Mitra id:
Name of donor:
Mobile number:
State of support:
District of support:
Supported facility:
Registration date:
DBT not Received.==========================
As described by patient, that he submitted his Aadhaar and bank details to hospital. But he has not received nutrition money till now. So kindly look into this matter. Patient ID- Complaint for Benefit IDs-
As described by patient, that his treatment has completed. But he has received only 1000 rupees of NPY and rest money has not received till now. So kindly look into this matter. Patient id:- Complaint for Benefit IDs-
As described by patient, that his treatment has completed. But he has not received nutrition money till now. So kindly look into this matter. Patient ID- Complaint for Benefit IDs-
As described by patient, that he received only 1000 rupee and rest amount has not received yet. So kindly look into this matter. Patient id :- Complaint for Benefit IDs..
As described by patient that he has received only 3000 rupees of NPY DBT amount and rest amount still he has not received, whereas he taken treatment/Medicine above 6 month. So kindly look into this matter. Patient id:-
As described by patient that he is taking medicine but he has not received any NPY amount in account yet. So kindly look into this matter.
DBT Registration issue ==========================
As described by patient, that he was submit his Aadhaar and bank details to hospital but STS/Hospital staff is not taking document and say "I will not update your account details". So, Kindly look into this matter. Patient id:-
As described by patient, He/she submitted bank details to hospital 15 days ago but bank details have not been updated on Nikshay portal yet. So kindly look into this matter. Patient id:-
As described by the patient, patient updated the bank details through TB Aarogya Sathi app 15 days ago, but the patient's bank account status is showing “not validated” yet. So please look into this matter. Patient id:-
As described by patient that he want change his bank account and he have given new bank details to hospital as well but it has not been updated yet on Nikshay portal. So kindly look into this matter. Patient id:-
Drugs not available issues ==========================
As described by patient that he is not getting full medicine of TB from hospital, because all medicines are not available in hospital according to DOT provider. So Kindly look into this matter. patient id:-
As described by patient that the medicines of TB are not being provided by the hospital. So Kindly look into this matter. patient id:-
As described by Patient that he is not getting injections from hospital. So, look into this matter and patient id:-
Other.==========================
As described by patient , test sample was given by the patient for TB test 3 month ago but the test report has not been provided yet by hospital. So kindly look into this matter. Patient ID:-
As described by patient, When patient goes to hospital for medicine then the TB medicines are not being provided by DOT provider, due to this patient's doses are getting miss. So kindly look into this matter.
As described by patient, that when he goes to hospital for medicine but DOT provider is not available on working hour/day .so look into this matter Hospital name:-
As described by patient, that patient goes to hospital for his ADRs problems of TB medicine's but doctor is not care him/her and say I can nothing do for that. So, look in to this matter and patient id:-
As described by patient that his treatment ongoing according doctor but DOT provider is not given medicine and they are saying that his treatment has been closed now. So kindly look into this matter.
As described by patient, that his treatment is ongoing and taking medicine as well but his treatment has been closed on nikshay portal. So kindly look into this matter. Patient ID:-
As described by patient that his treatment is ongoing but his documentation (Issue- Treatment initiation is not updated ) has not been done at nikshay portal. So kindly look into this matter. Patient ID:-
As described by patient that hospital staff ..... rude behavior with him/her. So kindly look into this matter.
As described by patient, they have got his treatment transferred from ........ to ......... but the hospital .....name of the hospital ......... is neither accepting his treatment nor giving the medicines of TB. So please look into this matter.
As described by the patient, the follow-up check has been not been done by hospital after completion his treatment. So kindly look into this matter.
As described by caller, He/She is getting TB symptoms ( more than 2 week cough, Coughing up blood or mucus, chest pain, fever, ,Night sweat, Wight loss, loss of appetite), he/her is not being diagnosed by hospital and not proper guidance as well. So kindly look into this matter.
As described by patient, he received Rotten/Damage food basket under PMTBMBA. So kindly look into this matter. Patient ID:-